Return & Refund Policy

Last updated: October 2025

Thank you for supporting DJ Nevaquit at https://djnevaquit.com.
We’re grateful for every listener and customer. This policy explains how returns and refunds work for digital downloads and physical merchandise (like T-shirts).


1. Digital Products

Our music and downloadable files are non-refundable once the purchase is completed and the files are delivered.
Refunds are only offered if:

  • You accidentally made duplicate purchases.

  • The download file is corrupt or inaccessible.

Please contact us within 7 days of purchase for assistance.


2. Physical Products (T-Shirts & Merchandise)

We want you to love your purchase!
If you receive a defective or incorrect item, you can request a replacement or refund within 14 days of delivery.

To qualify for a return or exchange:

  • The item must be unused, unwashed, and in its original condition.

  • Include your order number and reason for return in your email.

We do not accept returns for:

  • Wrong size ordered (please check the size chart before buying).

  • Items damaged through normal wear or improper care.

  • Clearance or final-sale items.

Return Shipping:
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.


3. How to Request a Return or Refund

πŸ“§ Email: [email protected]
Include:

  • Your full name

  • Order number

  • Product name

  • Description or photo of the issue

We’ll respond within 3–5 business days with next steps.


4. Processing Refunds

Approved refunds will be issued to your original payment method within 7–10 business days after we receive and inspect the returned item.


5. Contact Us

If you have any questions about this policy or your order, contact us at:
πŸ“§ [email protected]
🌐 https://djnevaquit.com
πŸ“ Palo Alto, Silicon Valley, CA 94301, USA